Maximise your Customer Understanding

Our Single Customer View (SCV), also known as One Customer View (OCV) solutions provide companies with a comprehensive understanding of their customers by utilising a combination of demographic information, unique data points and real-time updates on contact information. This powerful solution gives companies a single, unified view of their customers, enabling them to gain valuable insights into their behaviour, preferences and needs.

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Improve customer engagement

With a complete view of your customer’s demographic information and behaviour, Single Customer View can help you understand what drives their engagement with your brand. Understand what makes your customer tick and how to capitalise on their ever-changing needs.

Valuable data touch points

Our suite of SCV solutions play a crucial role in effective customer engagement. High-quality data ensures accuracy and reliability, allowing companies to make informed decisions and engage with customers effectively. Get actionable data insights and understand if your customer is using multiple phone numbers, sharing email addresses or selling their property to move elsewhere. Regular data updates are necessary to keep information relevant and current, allowing companies to stay ahead of changing customer preferences.

A unified view

Single Customer View provides companies with valuable data insights by aggregating a wide range of customer information into a single, unified view. This information includes demographic information, unique data points and real-time updates on contact information. By having a complete view of each customer, companies can gain valuable insights into their behaviour and create a more personal, meaningful interaction with their customer.

Uncovering the complete picture of your customer with SCV

Harnessing the Power of Single Customer View

Our SCV solutions give you a comprehensive, 360-degree view of your customer by bringing together all available customer information into a single, unified view. Our solutions integrate all relevant customer information into a single point of access, providing a full picture that includes demographics, unique data and updated contact information. By having a 360-degree view of your customer, you can make data-driven decisions that enhance their experience and provides you with a complete picture of your customer and who they actually are.

Introducing Our Powerful Software Solution

Real-Time Data changes for Immediate Action

Real-time data changes are critical to effective decision making in today’s fast-paced business environment. With access to up-to-date information, companies can quickly respond to changes in customer behaviour and preferences, address potential issues before they become major problems and capitalise on new opportunities. By staying ahead of real-time data changes, companies can improve customer engagement, enhance the overall customer experience and maintain a competitive edge.

Data for SCV
data points

Data for SCV solutions

Some data points our SCV solutions provide;

  • Full names & residential addresses
  • Phone number (Landline & Mobiles)
  • Email addresses
  • Age records
  • Deceased flags
  • Employment information
  • Social Media information
  • Court information
  • Demographics

What our customers say

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"Caspar has been incredible for us. My team reports back to me at the end of every quarter, and the feedback has always been really positive. The level of information the product returns is honestly astounding"

BNPL Client
Head of Data

"As a debt collection agency, locating customers is literally our core business. I've personally used the system for more difficult searches that my team couldn't locate through other systems, and Caspar returned something every time. "

Credit Collection Client
GM of Operations

"We typically only ever used internal data sources or programs, but the addition of Caspar has been a real step up for us. We initially planned on using Caspar in our KYC & fraud teams, but rolled it out company wide because it was so diverse"

NEO Banking Client
Head of KYC Sourcing

"Caspar has been instrumental in providing us with the background data we need to make informed decisions about lending and investing. It has helped us to better manage our risk with its additional alternative data information beyond the usual information out there."

Finance & Leasing Client
Chief Risk Officer

"Caspar has been a valuable asset for us, it has helped us reconnect with former clients. Finding them in seconds. Amazing that we can also use it as part of our background screening when employing staff as well."

Insurance Client
Team Leader Operations

"We have used cheaper skiptracing software offered out there, but I guess you pay for what you get. Caspar is so much more advanced than anything else we have used."

Private Investigator
Managing Director

"We need to be able to disclose the data lineage to the consumer if asked. Caspar is the only solution that allows our compliance team to do that. We won't use the others as they don't support us."

Banking Client
Head of Data Governance

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Ready to see Caspar in action?

“Skip Tracing is so easy with Caspar. They have an auto tracing feature for inexperienced users to help them. So good.”

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Product Solutions

Our Products

For over a decade, we’ve been helping organisations overcome their data challenges, particularly when it comes to enhancing the strength and completeness of Australian Consumer data.

Quester

Quester

Effortlessly target your ideal consumer audience and launch your campaign with our user-friendly platform, where you can quickly and easily download Australian marketing lists in minutes.

Quester

Caspar

With Caspar, tracking down missing debtors and persons of interest has never been easier. Easily uncover their contact information and reconnect with them in a snap.

Caspar
Insiight

Insiight

Our self-service datawashing platform allows for the repair, validation and enrichment of outdated Australian Consumer data. Improve the quality of your data in minutes.

Insiight
idfex

IDFEX ID Check

Stay compliant and secure with our comprehensive identity verification and risk assessment solution, featuring validation, verification and matching of various metrics.

IDFEX ID Check
ADC

ADC Death Check

Protect your business reputation with our Australian Death Check solution. Maintain data accuracy as required by law, improve customer experience, save money and fight fraud.

ADC Death Check
Global Data API

API

Easily integrate our reliable RESTful API into your software for seamless access to our extensive Australian Consumer Data Universe. Suitable for automating data processes for any industry.

API

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